Barton Associates

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Senior Desktop Engineer (Opening in January 2018)

Senior Desktop Engineer (Opening in January 2018)

Job ID 
2017-1441
Category 
Information Technology
Type 
Regular Full-Time
Job Location 
US-NV-Las Vegas, Nevada

More information about this job

Overview

With the Healthcare industry entering an unprecedented growth period, there has never been a greater demand for talent and resources. As a business service provider in the healthcare space, Barton Associates is primed for significant growth in the coming years, and we’re looking for talented people to join our team and grow along with us.

 

That’s where you come in!

 

Barton Associates is currently seeking a Senior Desktop Engineer. The SDE will report to the Infrastructure Manager. This role is to provide a single point of contact for end users to receive support and maintenance within the organization’s desktop computing environment. This individual will be responsible for effective provisioning, installation/configuration, daily operation, and maintenance of systems hardware and software and related infrastructure. This individual will ensure that system hardware, operating systems, software systems, and related procedures adhere to the organization’s values while ensuring confidentiality, integrity, and availability.

Responsibilities

  • Oversee, install and support the use of peripherals and desktop software. Support the use of internal and external web-based applications including required configurations.
  • Install new laptops, desktops, thin clients, printers, smartphones and other peripherals. Design, develop, document and enforce hardware policies and standards.
  • Create, manage and maintain standard desktop images and installations.
  • Diagnose hardware problems. Perform and/or coordinate the repair of hardware.
  • Maintain the inventory of hardware and software.
  • Support the use of operating systems and software applications including, but not limited to, Windows, Microsoft Office, VMware, and Adobe applications. Maintain and enforce software policies and standards.
  • Setup and maintain user accounts in Active Directory. Support the use of Windows Group Policies and Active Directory Organizational Units (OUs). Maintain and enforce security policies and directory standards.
  • Analyze, assess and respond to requests for assistance for entire enterprise in person or via remote support tools. Escalate problems and requests as appropriate.

Qualifications

  • A Bachelor’s degree or equivalent educational certification required.
  • A minimum of 2+ years desktop support experience in a Microsoft environment.
  • Experienced working within a “follow the sun” support model.
  • Proven ability to provide telephone-based and in-person support for troubleshooting and resolving technical issues.
  • Excellent verbal and written communications skills. Proven ability to interact with all levels of employees.
  • Ability to demonstrate multi-task time management skills.
  • Demonstrated commitment to and proficiency in customer service culture. Exhibits and champions excellence in work habits and a willingness to embrace change.
  • Self-Starter who can work effectively independently or within a team

Company Overview

Barton Associates specializes in providing the healthcare industry with best-in-class staffing (Locum Tenens) services throughout the United States. Since its inception, Barton has prided itself on building exceptional relationships with both its clients and providers, all of which originates from their world-class training program and strong commitment to their employees.

 

Locum tenens, a latin term meaning “holding the place,” is a $3.5 billion industry that is projected to reach $6.2, billion in the next 5 years.  As our industry continues its rapid growth path, Barton Associates is poised to grow along with it. In 2001, Barton Associates was founded in a small office in Massachusetts’ North Shore. Since then, the company has grown to over 600 employees in 8 offices across 6 states (Massachusetts, Florida, Connecticut, Texas, New Hampshire, and Arizona) with more on the horizon.

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