Barton Associates

  • Account Representative

    Job ID
    2018-1650
    Category
    Administrative/Clerical
    Type
    Regular Full-Time
    Job Location
    US-MA-Hardwick
  • Overview

    With the Healthcare industry entering an unprecedented growth period, there has never been a greater demand for talent and resources. As a business service provider in the healthcare space, Barton Associates is primed for significant growth in the coming years, and we’re looking for talented people to join our team and grow along with us.

     

    That’s where you come in!

     

    An Account Representative’s role is to act as a liaison between Barton Associates and assigned clients. Their main goal is to ensure quality customer service by maintaining clear communication with all involved parties.  Account Representatives will use their ability to multi task, prioritize and organize to successfully complete their diverse workload. Account Representatives will use both verbal and written communication skills to provide email correspondence and telephone communication to ensure prompt feedback for Barton and their clients and providers. To continue to improve and grow within their role Account Representatives will demonstrate adaptability by evaluating current operations and implementing process improvements, all while being flexible and handling various administrative tasks assigned by management.

     

    Responsibilities

    • Act as the liaison between Barton and assigned clients to maintain clear communication
    • Ensure quality customer service by resolving all issues pertaining to clients and related provider assignments
    • Work with Barton Staffing Specialists and Recruiters to answer or direct all provider questions and concerns
    • Communicate all listings to the field and to the client
    • Coordinate all submittals and assignments between Barton Associates and clients
    • Manage email correspondents to ensure prompt feedback to both clients and Barton
    • Ensure all information is entered to Barton’s databases
    • Evaluate current operations to identify and implement process improvements
    • Assist with various administrative tasks as assigned by management

    Qualifications

    • Excellent verbal and written communication skills
    • Able to adapt and be flexible with day to day tasks
    • Strong sense of urgency and customer service skills
    • Ability to multitask in a high stress environment
    • Independent judgment to plan, prioritize and organize diverse workload.
    • Equivalent combination of education and experience that would provide the required knowledge, skills and abilities.
    • Bachelors Degree (Preferred)
    • 3+ years of advanced level administration experience 

    Company Overview

    Barton Associates specializes in providing the healthcare industry with best-in-class staffing (Locum Tenens) services throughout the United States. Since its inception, Barton has prided itself on building exceptional relationships with both its clients and providers, all of which originates from their world-class training program and strong commitment to their employees.

     

    Locum tenens, a latin term meaning “holding the place,” is a $3.9 billion industry that is projected to reach $6.2, billion in the next 5 years.  As our industry continues its rapid growth path, Barton Associates is poised to grow along with it. In 2001, Barton Associates was founded in a small office in Massachusetts’ North Shore. Since then, the company has grown to over 600 employees in 10 offices across 6 states (Massachusetts, Florida, Connecticut, Texas, New Hampshire, Nevada and Arizona) with more on the horizon.

    Options

    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed

    Need help finding the right job?

    We can recommend jobs specifically for you! Click here to get started.